Privacy Policy
Last updated: 2024-05-01
Introduction
Ottawa's Young and Adventurous ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you visit our website to purchase e-tickets for events, and it applies to all users of our website, including ticket purchasers and event organizers.
Information we collect
When you visit our website and purchase e-tickets for events, we may collect the following types of information:
- Personal Information: This may include your name and email address.
- Payment Information: When you purchase tickets, we may collect payment information through a secure third-party payment processor. We do not store your full credit card details.
- Transaction Information: We collect details about your purchases, including the event name, ticket quantity, and purchase history.
- Device and Usage Information: We may automatically collect information about your device and how you interact with our website, such as your IP address, browser type, operating system, and browsing activity.
- Communications: If you contact us for customer support or other inquiries, we may collect information related to those communications.
How we use your information
We use the information we collect for various purposes, including:
- To process your ticket purchases and fulfill your orders.
- To send you important information about your tickets, such as confirmations, updates, and reminders.
- To provide customer support and respond to your inquiries.
- To improve and optimize our website, products, and services.
- To comply with legal and regulatory requirements.
Information sharing and disclosure
We may share your information with the following parties:
- Event Organizers: We may share your name and email address with event organizers for the purpose of event planning and coordination.
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or providing other services.
- Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.
Retention
We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Security
We take reasonable measures to protect the security of your personal information and to prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Children's privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have collected personal information from a child without parental consent, please contact us, and we will take appropriate steps to remove the information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any updates.
Contact us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at shiqi.business@gmail.com.